Zuellig Pharma

Zuellig Pharma is one of the largest healthcare services group in Asia. They provide world-class distribution, digital and commercial services to support the growing healthcare needs in this region. The company was started almost a hundred years ago and has grown to become a US$10 billion business covering 13 markets in Asia with over 10,000 employees.

Their purpose is to make healthcare more accessible. People serve over 320,000 medical facilities in Asia and work with over 1000 clients including the top 10 pharmaceutical companies in the world.

Zuellig Pharma entered Vietnam market in January, 1994. In March 1999, its Ho Chi Minh City office obtained a license for the establishment of a 100% foreign-owned enterprise. Zuellig Pharma Vietnam Ltd. provides pharmaceutical and healthcare services across the nation.

Since its launch, Zuellig Pharma has become the largest multi-national service provider in pharmaceuticals and healthcare industry in Vietnam. Through the broad range of innovative tailored services, the Company’s objective is to help healthcare companies capture the full market potential of the dynamic healthcare market in Vietnam and to bring healthcare access to all Vietnamese citizens.

Zuellig Pharma Vietnam has officially opened its Tan Tao II warehouse and office space in Ho Chi Minh City, a cutting edge facility that utilizes sophisticated solar technology and thermal isolation systems to ensure product integrity.

This new facility has the capacity to store over 23,000 pallets and includes an office space area of 2,000 square meters, helping them meet the growing demand for their services in Vietnam.” The design and construction of the warehouse is built in accordance with FM Global Platinum Standards and has FM Platinum certification. The standard recognizes excellence in loss prevention programs and comprehensive risk mitigation measures against fire and natural hazards.

The facility is equipped with sophisticated fire management technology and natural disaster mitigation measures. The warehouse also utilizes advanced thermal isolation, a sophisticated air-conditioning system and solar panels to ensure they are managing temperature-sensitive areas as efficiently as possible.

Zuellig Pharma's employees have the opportunity to develop a comprehensive understanding of multiple Asian countries through the regional Zuellig Pharma network.

Zuellig Pharma believe in managing careers, not jobs. This mantra underpins performance development framework that includes Individual Development Plans and 8 Quarter Plans, where selected talent have career development profiles that start with a realistic view of their current capabilities and a roadmap to realise their aspirations for the future.

With changes also come new opportunities for development and through Zuellig Pharma Mobility Programme, Zuellig Pharma work with talents to successfully place them in roles that give them exposure to other countries, functions and business units.

Engaged In Meaningful Work

Despite going through a time of change, business-wide Sustainable Employee Engagement Score has continued to improve by 2% year on year since 2013. Through various focus groups and the Employee Opinion Survey, Zuellig Pharma know that most of employees are here because they are passionate and believe in mission to make healthcare more accessible. Performing meaningful work every day, no matter what the role, is the driving force behind improving levels of engagement.

Reputation as a partner that values quality and conducts itself with integrity has been the cornerstone to success. This is something that Zuellig Pharma are proud to say is true of the way they act internally as well. Code of Conduct ensures a culture of openness with the highest standards of probity and accountability through a ‘Speak Up” Policy. Zuellig Pharma have also designed channels to ensure that employees raise serious concerns without fear of retaliation, discrimination or any forms of harassment.

A Culture That Encourages Learning

Zuellig Pharma continue to manage diverse, multi-generational team, one of the key strengths is in desire to develop talent. Zuellig Pharma run in-house training that teaches coaching skills, team collaboration, leading performance as well as how to be an effective manager.

Zuellig Pharma have region-wide training programmes such as the Young Talent and Advanced Management Programmes that create opportunities for employees to be mentored by Executive Team members and Department Heads. E-Learning platform provides free certification programmes and relevant courses to all employees. Zuellig Pharma also offer an Employee Development Sponsorship Programme that provides financial support for employees to pursue training or part-time courses of their choice.