SAIGON BPO

SAIGON BPO is a Business Process Outsourcing (BPO) service provider focusing on data entry and document digitization in Finance, Banking and Insurance. Founded and directed by a group of experts with several years of experience in BPO, SAIGON BPO is dedicated to helping organizations focus on their core business via offering intelligent data processing solutions. SAIGON BPO commits to provide services with quick turnaround time, high data accuracy and confidentiality.

SAIGON BPO offers a wide range of services:

• Data Entry: application forms, supporting documents, questionnaires, invoices, etc.
• Records Management: document scanning, contract processing, document archiving
• Telesales & Customer Service: personal loan, credit card, insurance
• Back-Office Support: lead research, pre-underwriting, assets management
• Software Development: web application, mobile application, data entry platform

VISION

The long-term strategy of SAIGON BPO is becoming a corporation which has great expertise, effective management and flexible business activities.

MISSION

SAIGON BPO aims at becoming a BPO provider who is professional, trust worthy and effective in offering the best solutions to add value for customers in Finance, Banking and Insurance.

WHAT MAKES SAIGON BPO​ DIFFERENT?

Developing a department to be responsible for documents processing and digitization requires an adequate investment while it is also a challenge for managers to measure the performance as well as its ability to handle professional issues. When it comes to growing an enterprise, businesses today would rather outsource than keep an in-house crew. SAIGON BPO services are the effective assistance for organizations searching for a better way to accomplish high performance by minimizing risk, increasing transparency and fostering collaboration. Combining human with technology resources, SAIGON BPO provides customized services which help clients process the large volume of documents or data with following commitments:

DATA ACCURACY

Company constantly improve processes as well as upgrade the IT system to ensure the availability of the system always reaches 99%. Applying advanced technology and intelligent platform in data processing creates advantages for SAIGON BPO to achieve optimal efficiencies in quality control, minimizing inaccurate data, increasing authenticity.

The final document/data is the result of a series of operations: processing – inspecting – evaluating. The accuracy rate is committed to reaching over 99%.

DATA SECURITY

Certificated with ISO/IEC 27001:2013 is trustworthy statement about the confidentiality, availability and integrity of Customer information.

Physical and Environmental Security is followed 24/7.

The operation and storage areas are well equipped with monitored security system, video surveillance and biometric access control.

The IT infrastructure enhances confidentiality.

Information is accessed only by authorized personnel. Applying Cryptographic control and Access control Security warrants for confidentiality in all transactions and data exchange activities.

FAST – ECONOMICAL

SAIGON BPO develops customized services on the basis of fee-for-service. This enhances the company’s flexibility by transforming fixed costs into variable costs. Instead of investing a large amount of money in assets and human resources, a company can spend money flexibly, manage time and productivity.

Technological strength enables SAIGON BPO to develop process monitoring tools, applying intelligent software which helps to reduce manpower needs. They offer clients the cost-effective solutions within their time requirements.

EXPERIENCED – PROFESSIONAL

By expertise and experience with over 15 years in digitizing, leadership team has succeed in providing helpful solutions with innovative approach for clients.

Following Human Resource Security allows them to take advantage of recruitment process, select suitable candidates and induct them into appropriate projects. Operators and agents are carefully trained about regulations, professional knowledge and skills.

Customers come from Vietnam, South East Asia, Europe, etc. and various business fields:

• Finance
• Banking
• Insurance
• Pharmaceutics
• Publishing
• Marketing
• Logistics
• Government Agencies